Effective Date: January 21st, 2026
Website: https://endoflifedoula.ca/
Business Name: Susan Schenkers Consulting End of Life Doula
1. Overview
These Terms govern your use of the website and any services provided by Susan Schenkers Consulting End of Life Doula. By accessing this site or engaging services, you agree to these terms. If you do not agree, please do not use the site or book services.
2. Nature of Services
Susan Schenkers Consulting End of Life Doula provides non medical and non clinical support to individuals and families navigating end of life. Services may include guidance, emotional support, presence, companionship and assistance with planning, reflection and communication. All services are supportive in nature and are not a substitute for professional medical, psychological, legal or financial services.
3. No Medical, Legal or Financial Advice
All information, guidance and support provided through the website or services is for general supportive and informational purposes only. Susan Schenkers Consulting End of Life Doula does not provide medical advice or care, nursing or clinical services, mental health diagnosis or therapy, or legal or financial advice. You should seek appropriate licensed professionals for specific medical, mental health, legal or financial needs.
4. Guidance Disclaimer
Any guidance, suggestions or perspectives shared are based on general experience and are offered as supportive input only. Guidance is not directive or prescriptive; you are under no obligation to follow any suggestions and all decisions remain your sole responsibility. Susan Schenkers Consulting End of Life Doula makes no guarantees regarding outcomes based on any guidance provided.
5. Client Responsibility
By engaging services, you agree that you are responsible for your own decisions, actions and outcomes; you will seek appropriate professional care when needed; and you understand the scope and limitations of the services provided.
6. Not Emergency Support
Services provided are not intended for crisis or emergency situations. If you are experiencing a medical emergency or require urgent support, contact emergency services or a qualified professional immediately.
7. Booking and Payment
All services must be booked in advance. Payment terms will be agreed upon prior to the start of services and may include deposits or full payment. Failure to provide payment as agreed may result in cancellation or suspension of services.
8. Cancellations and Rescheduling
Please provide notice for cancellations or changes. For example, a minimum of twenty four hours notice may be required; late cancellations may be subject to a fee. Missed appointments without notice will be charged in full.
9. Boundaries of Support
Susan Schenkers Consulting End of Life Doula maintains clear professional boundaries. Services may be declined, limited or discontinued if they fall outside the scope of practice, are not appropriate for your needs or there are concerns related to safety, ethics or professional boundaries.
10. Confidentiality
All personal information and conversations are treated with respect and discretion. Information will not be shared without your consent, except where required by law or where there is a risk of harm to you or others. For more information, please refer to the Privacy Policy.
11. No Guarantees
Services are provided with care and intention, but no guarantees are made regarding outcomes, experiences or results. Each individual situation is unique.
12. Limitation of Liability
To the fullest extent permitted by law, Susan Schenkers Consulting End of Life Doula is not liable for any direct, indirect, incidental or consequential loss or damage arising from the use of this website, reliance on any information or guidance provided, or participation in services. You agree to use services at your own discretion and risk.
13. Website Use
You agree to use this website for lawful purposes only. You may not misuse the website or its content, attempt to gain unauthorized access or copy, reproduce or distribute materials without permission.
14. Intellectual Property
All content on this website, including text, branding, materials and resources, is the property of Susan Schenkers Consulting End of Life Doula and is protected by applicable laws. No content may be used or reproduced without prior written consent.
15. Changes to These Terms
These Terms may be updated at any time without prior notice. Continued use of the website or services constitutes acceptance of any changes.
16. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada.
17. Contact
For questions regarding these Terms, contact Susan Schenkers at info.endoflifedoula@gmail.com or visit https://endoflifedoula.ca/.